A photo of Chanele in sunglasses and a tan hat
Chanelle Henry
UX Researcher & Designer

Dating back to 1987, I fell in love with a Macintosh Plus and the rest was history. My career in tech spans over 15 years, including roles such as UX Researcher, UI Designer, Storyteller, Entrepreneur, Writer, and 'Edutainer'.

My diverse background in arts, psychology, sciences, and theology has shaped my problem-solving approach, allowing me to work with clients ranging from startups to Fortune 50 companies, always bringing a passionately curious and out-of-the-box thinking mindset.

Work Experience
2009 — Now
Lead UX & Product Consultant


Lead UX/UI design and research, improving user engagement
through strategic UX audits and user research.

Collaborate with high-profile brands (United Nations,
ViacomCBS, GSK) to deliver projects that exceeded user expectations, utilizing empathy-driven design principles.

Develop and facilitate design workshops, enhancing team capabilities in user-centered design methodologies.

Spearhead Salesforce UX initiatives, aligning product
strategies with business goals to create new service offerings

Author and contribute to publications on the intersection
of tech, empathy, and mental health, advocating for a human- centered approach in design.

2020 — 2022
Senior XD Consultant

Remote @ Confidential

Created a UX methodology for the Philadelphia XD team,
increasing client acquisition through effective marketing
collateral and capability decks.

Conducted comprehensive UX audits and user research,
leading to a 20% increase in user engagement for key projects.

Mentored junior XD consultants, fostering a culture of
continuous learning and professional growth within the team.

Improved Salesforce UX initiative, contributing to a new service offering that aligned with office business goals.

2020 — 2020
Senior Digital Designer

Remote @ Viacom/CBS

Redesigned digital assets for media companies such as Paramount+, Nickelodeon, and CBS. Met tight deadlines and team collaborations, juggling like a circus pro. 

Contributed to project success with innovative designs, shaping go-to-market strategies. 

2016 — 2019
Researcher & Lead UX Consultant

Durham, NC @ Duke University

Utilized AI, ML, and NLP to study the intersection of technology with media and biotech, enhancing student engagement through targeted marketing initiatives.

Designed interfaces for a tourist app, increasing visitor
attraction and engagement for Duke Chapel.

Served as Artist in Residence at the Pratt School of
Engineering, pioneering the use of 3D printing and laser engraving technologies in design projects.

2013 — 2016
Director of User Experience (CXO)

Remote/NYC @ Bluewolf/IBM

Established a UX Department, introducing design
methodologies that contributed to a 200% increase in UX work and revenue, bringing in $3M in the first year.

Led international design, development, and marketing teams, orchestrating over 50 Salesforce implementations that doubled expected revenue.

Collaborated closely with HR to create a UX pipeline,
streamlining project requests and resource management, and ensuring efficient allocation of design resources.

2009 — 2013
Founder & Product/UX Manager

Remote @ CHD Collective

I founded CHD Collective to challenge the traditional agency model. I led a remote team of over 10 professionals, worldwide, who I handpicked, recruited and mentored, focusing on rapid prototyping and UI designs across platforms.

I designed all the internal branding, marketing materials, and managed operations and conflict resolution.

Drove change within the tech industry, shifting gears in the delivery process. 

Most Recent Speaking Engagements
Tech & Empathy
Rails Conference 2016
U, UX & Awesomeness
Villanova WIT 2016
Too Late To Be Awesome
CodNewbie Podcast
Emcee & Keynote Speaker
ElaConf @ UPenn
Top Skills (number expresses # of years using/learning skillset)
Prompt Engineer & Conversational Architect
ML/AI/DL Experience Designer
Workshop Facilitator/Keynote Speaker
UX/UI Researcher & Designer