Open to relocation · Available for select engagements

Chanelle Henry

Senior Product Architect & Systems Strategist

I embed with engineering teams to ship agentic workflows and untangle enterprise systems when everything is on fire. Fifteen years of translating between chaos and clarity || from federal infrastructure to AI-native platforms.

Crisis-tested at scale. Unified fragmented legacy systems for the VA serving millions. Navigated FISMA, security constraints, and screaming stakeholders to ship under impossible deadlines.
Technical depth + human fluency. Python, Azure AI, RAG architecture, multi-cloud infrastructure. I speak engineer and I speak executive—often in the same breath.
Building through chronic pain. Living with Ehlers-Danlos syndrome and severe AuDHD has taught me more about resilient systems design than any certification. I advocate for mental health and neurodivergence in tech because our best work comes from accommodating how brains actually work.
Currently building agentic systems. AI workflows that cut compliance risk by 40%. Embedded consultant model: I join your team, find the soul-sucking process, and automate it. Not a deck. A working system.
U.S. Department of Veterans Affairs Slalom IBM / Bluewolf CYC / Cyclotron TechTatomy ViacomCBS

What I'm Doing Now

Updated May 2026 · Inspired by Derek Sivers

Building Selah & Co.

Piloting a fractional product architecture practice. Two-week embeds where I join your team, identify the workflow eating your soul, and build an AI agent to automate it. Currently testing with 3 pilot clients at reduced rates to gather case studies.

Deep in Agentic Systems

Studying RAG architecture implementation, Azure AI-102 certification (in progress), and building custom Python automation pipelines. The goal: make AI actually work for the humans who have to use it, not just the engineers who build it.

Relocating (Open)

Based in Philadelphia but 100% open to relocation for the right role. Looking for opportunities in high-growth tech hubs or remote-first organizations with strong async cultures.

Health & Advocacy

Living with Ehlers-Danlos syndrome and severe AuDHD means every day is a negotiation between what my body needs and what my brain wants to build. I've learned that accommodation isn't weakness—it's systems design applied to the self.

I'm actively advocating for:

  • Mental health parity in tech workplaces
  • Neurodivergent-friendly hiring and management practices
  • Chronic pain visibility in professional spaces
  • Flexible work as accessibility, not perk
EDS Warrior · Mental Health Advocate · Neurodivergent & Proud

Personal

Making experimental jerky batches (beef, vegan, and cannabis-infused). Reading theology and systems theory. Trying to build a life that accommodates my disabilities rather than fighting them.

Not looking for: Pure UX research roles, quota-carrying sales positions, or anything requiring sustained deep focus on Java infrastructure architecture. My brain doesn't work that way and I'm done pretending it does.

What I'm Reading

Books that shape how I think about systems, humans, and the space between

Currently

S
Reading

Thinking in Systems

Donella Meadows · The primer on feedback loops, leverage points, and why complex systems behave the way they do. Directly applicable to enterprise architecture.

B
Reading

The Body Keeps the Score

Bessel van der Kolk · Understanding trauma-informed design and why "user resistance" is often a nervous system response, not a feature request.

Recently Finished

D
Finished

Designing Data-Intensive Applications

Martin Kleppmann · The bible for anyone architecting distributed systems. Dry but essential.

A
Finished

Atomic Habits

James Clear · Applied to workflow design: how do you make the "right" technical choice the easy default?

Perennial Re-reads

P
Classic

The Psalms

Various · Where "Selah" comes from. The original pause button.

D
Classic

Don't Make Me Think

Steve Krug · Still relevant, still humbling. The foundation of my UX practice.

Want to trade book recommendations? Email me with what you're reading and I'll send you jerky and a reading list back.

Speaking

Talks on systems, resilience, and building through the fire

Upcoming

● Upcoming

Building Agentic Workflows That Actually Work

TBD · Virtual or In-Person

A practical walkthrough of RAG architecture implementation, from vector database design to human-centered prompt engineering. For teams tired of AI demos that never ship.

Book this talk
● Upcoming

Accessible by Default: Trauma-Informed Product Design

TBD · Conference or Corporate

How living with EDS and AuDHD changed my approach to building systems. Why the edge case isn't edge—it's the foundation. For design and product teams ready to think differently about inclusion.

Book this talk

Past Engagements

○ Past

Service Blueprinting for Enterprise Platforms

Slalom Internal · 2021

Trained 40+ solution architects on mapping backend API dependencies to frontend user journeys. Framework later featured by Miro as enterprise best practice.

○ Past

Complex Systems Thinking & AI-Enabled Workflows

Tech Conferences · 2018–2020

Keynote and workshop sessions on translating "messy backend data" into clean human experiences. Spoke to audiences of 200+ on bridging the gap between technical capability and business outcomes.

Interested in booking me? I speak on agentic AI, trauma-informed design, crisis management in enterprise transformation, and building resilient systems—technical and human. Get in touch with your event details and I'll respond within 48 hours.

How I Work

The operating system behind the outcomes

01

I Embed, Not Advise From Afar

I join your Slack, attend your standups, and sit in your messy meetings. Strategy without context is just guessing. I need to smell the fire to put it out.

02

I Build Working Systems, Not Decks

My deliverables compile, deploy, and actually function. If you can't interact with it by Friday, I haven't done my job. Documentation happens, but it's secondary to shipped code.

03

I Translate Between Tribes

Engineers speak in edge cases. Executives speak in ROI. Users speak in frustration. I speak all three fluently and my primary value is preventing miscommunication that kills projects.

04

I Design for the Edge Case First

Accessibility isn't a checklist—it's the foundation. If the system works for the most frustrated, least technical, most stressed user, it works for everyone. This is trauma-informed product design, informed by my own experience navigating EDS and AuDHD.

05

I Work in Sprints, Not Marathons

I have severe AuDHD and chronic pain. I work best in intense, focused bursts with clear boundaries. I will not pretend to be available 9-5. I will deliver more value in 20 focused hours than most do in 60 scattered ones.

06

I Ship, Then I Rest

The Hebrew Selah means "pause and reflect." Every project ends with a retrospective—not just for the client, but for me. What worked? What burned me out? How do I iterate my own process?

Ideal engagement: 2-4 week embeds, fractional architecture retainers, or crisis intervention on stalled enterprise transformations. Not looking for full-time employment unless the role is architect-level with genuine autonomy and health accommodations.

Chanelle Henry

Senior Product Architect & Systems Strategist

Philadelphia, PA · 100% Open to Relocate · 267-616-5022 · get@chanellehenry.com · linkedin.com/in/chanelleh

Professional Summary

Senior Product Architect and Systems Strategist with 15+ years of experience bridging the gap between complex multi-cloud infrastructure and human-centric design. Built a reputation for tenacity—thriving in messy, non-linear environments to drive enterprise transformation. Expert in defining service standards, optimizing product architectures, and serving as the primary technical liaison between Product Management, Engineering, and Operations. Relentless advocate for users, ensuring that scalable workflows are not just built, but actively adopted by humans.

Core Competencies

Architecture & Strategy

Product Architecture Service Design Cross-Functional Alignment Enterprise Governance P&L/Portfolio Alignment Solution Architecture

Technical Domain

AWS Azure Multi-Cloud Architectures Snowflake BigQuery PostgreSQL AI-Enabled Workflows RAG Frameworks

Operational Execution

TDR (Technology Design Requests) Process Documentation Agile/Scrum Compliance Risk Elimination

Tools & Stack

Cloud & Infrastructure

AWS Azure AI VMware Cisco Docker Kubernetes Terraform

Data & AI

Python SQL Snowflake BigQuery PostgreSQL OpenAI SDK Gemini SDK Pinecone LangChain

Design & Collaboration

Figma Framer Miro Jira Confluence Notion

Analytics & Reporting

Power BI Tableau REST APIs GraphQL

Professional Experience

Independent Consultancy 2013 – 2020 & 2022 – Present
Director of Product Architecture & Service Design · Remote
  • Operated as fractional Product Architect and Strategy Lead for enterprise clients, driving technical transformation in messy, non-linear organizational structures
  • Reduced development duration and cost by creating reusable design patterns, governance models, and standardized product capabilities
  • Authored comprehensive implementation documents, solution guides, and knowledge-base content for seamless handoffs to Engineering, Operations, and Customer-Facing teams
  • Translated ambiguous business and regulatory requirements into scoped MVPs and iterative architectural releases
CYC / Cyclotron 2024 – 2025
Senior Product Architect & Strategist · Remote
  • Defined and optimized product architecture standards for massive-scale enterprise and government platforms in complex, high-stakes environments
  • Served as primary technical liaison between C-level executives, Product Management, and Engineering VPs to translate complex requirements into development-ready specifications
  • Engineered AI-assisted architectures (RAG frameworks) that eliminated compliance risks by 40% and accelerated implementation timelines
  • Drove reuse of proven design patterns to reduce development cost and duration across multiple concurrent enterprise programs
U.S. Department of Veterans Affairs (via TechTatomy) 2024
Lead Product Architect, Digital Modernization · Remote
  • Drove definition and evolution of service standards for $300M platform consolidation supporting millions of veterans in high-security, high-availability environments
  • Implemented continual service improvement methodologies that improved time-to-value and system accessibility by 60%
  • Partnered with cross-functional teams (Engineering, Policy, Operations) to refine requirements and align to standard product features
  • Authored implementation documents and operational guidelines for seamless cross-functional understanding of lifecycle impacts
Slalom 2020 – 2022
Senior Solutions & Product Architect · Philadelphia, PA (Hybrid)
  • Led solution architecture and service design for high-priority enterprise platforms, ensuring clear cross-functional understanding of product features and lifecycle impacts
  • Provided training and enablement on new services to internal stakeholders and solution architecture teams, advocating for consistent architectural standards
  • Delivered complex technical solutions within Agile frameworks, balancing business urgency with technical debt management
Bluewolf (An IBM Company) 2011 – 2013
Director of Product Architecture · New York, NY
  • Orchestrated 70+ complex B2B SaaS and cloud platform implementations, reducing deployment risks through rigorous standardized product capabilities
  • Acted as central interface between Product Management and Engineering to establish reusable frameworks and operational work instructions, driving 95% client retention
  • Managed $100M+ portfolio of enterprise implementations, directly advising stakeholders on product roadmaps and operational efficiencies

Technical Skills & Certifications

Certifications

AI-900 Azure AI Fundamentals AI-102 Azure AI Engineer (In Progress) Google IT Automation with Python Google Data Analytics Professional

Development & Systems

Python SQL REST/GraphQL APIs AWS Azure AI OpenAI & Gemini SDKs

Architecture Tools

Figma Framer Jira Confluence Power BI Tableau

Education

Eastern University
B.A. in Psychology & Religion
Duke Divinity School
M.T.S. Coursework (Medicine & Theology)
The Creative Circus
Art Direction & Design (Certification Track)

Get in Touch

Let's talk about your messiest technical problem—or just trade book recommendations

Phone
267-616-5022
Thanks for reaching out! I'll get back to you soon.

Response time: I typically respond within 48 hours. If you don't hear back, my chronic pain may be flaring—feel free to nudge me. I promise it's not personal.