Chanelle Henry
Product strategy, UX, research, and AI-enabled systems.
View selected workSelected work
01 / Enterprise product
Turning a technical migration workflow into a product operators could actually understand.
View case study02 / Public service
Reducing fragmentation across a regulated public-service experience.
View case studyService transformation
The veteran should not have to become the integration layer.
03 / 0 → 1 experiment
Testing what dating products leave unfinished after the match.
17 recorded submissions · early experiment
View case studyWhat would make this conversation feel easier to continue?
recorded submissions
Organic sharing + repeat use. Unique participants still unknown.Methods
Five working frameworks for systems, research, capacity, product formation, and evidence.
Explore all fiveFind the system creating the interface problem.
Design for changing human capacity, not an imaginary constant.
Turn research into a blueprint before it becomes build work.
Move from useful question to testable product.
Test demand before polishing the machine.
Lab
Small systems and experiments that answer one expensive question before I invest in the whole machine.
Browse the current experimentsAbout
I work where people, technology, organizations, language, and constraints collide. The useful part of my brain is usually busy finding the system underneath the visible problem.
I’ve also helped more than ten people move into UX and adjacent careers. Often the capability was already there. It simply needed better language, structure, and a system willing to recognize it.
More about how I think
Selected experience
